privacy policy

myhome.com.au Pty Ltd ACN 098 429 166 ("myhome.com.au") operates the myhome.com.au website.

myhome.com.au respects the privacy of the users of its site and the other people we do business with. We strive to comply with the National Privacy Principles in the Privacy Act 1988 when we handle personal information (that is, information from which a person's identity reasonably can be ascertained).

This Privacy Policy describes the types of personal information we may collect (both online and offline) and how myhome.com.au will handle personal information about you.

myhome.com.au's Privacy Policy is divided into the following sections:

What kind of personal information does myhome.com.au collect and how
Myhome.com.au collects personal information from members of the public and other people it does business with (eg contact people in external service providers). If you use the myhome.com.au website you may be asked to provide personal information such as your name, addresss, contact details and gender.
Otherwise, the personal information collected is generally limited to business contact information.
How and why myhome.com.au collects personal information
Website users: if you use the myhome.com.au website, personal information will be collected directly from so that we can provide you with the services you have requested (eg so you can subscribe to our services or request some other service from myhome.com.au).
We may also ask you to provide personal information if you complete a survey or questionnaire, enter a competition or an event, seek employment, or communicate with myhome.com.au by email, telephone, mail or in writing.
Business contacts: Sometimes myhome.com.au needs to collect personal information from people we do business with. This will usually happen when we collect the name and business details of a real estate agent or its employees. We collect this information in order to carry out our business.
myhome.com.au's policy is only to use personal information for the purpose for which it was collected (or related purposes that be reasonably expected).
We won't use your personal information for any other purpose without your consent.
Does myhome.com.au collect Sensitive Information?
"Sensitive Information" includes personal information relating to a person's health, race and ethnic origin (among other things). As a general rule, we don't need to collect 'sensitive information'. If we do need it for a specific purpose (eg to provide you with a service you have requested), we will seek your consent before we collect it.
Will your personal information be given to anyone else?
If you volunteer personal information to a real estate agent through our website, it will be disclosed to that real estate agent (which will handle that personal information in accordance with its own privacy policy).
Personal information collected by myhome.com.au may be disclosed to a related company of myhome.com.au or to the following types of third parties:
- with your consent, we will provide your personal information to organisations who are sponsoring or otherwise involved with or participating in a competition, survey, promotion; and
- we may provide your personal information to other companies or individuals to whom we outsource specialised functions (including but not limited to mailing houses, printing companies, data processors, data analysts and research companies). If we do outsource functions in this way, we take steps to ensure that those contractors:
  - comply with the NPPs when they handle personal information about you (regardless of whether they are a small business, and would otherwise be exempt from the NPPs); and
  - are bound to use the personal information for the same purpose as the information was collected (ie in order to provide the services or to perform the functions required by myhome.com.au).
In addition, the myhome.com.au website allows you to send emails to a third party, such as our "email a friend" service. If you provide us with personal information as part of those emails, it will be disclosed to the recipient of that email. If a third party provides us with your personal information by using such services, we will deal with that personal information in accordance with this Privacy Policy as if you had disclosed that personal information directly to us.
Otherwise, myhome.com.au will only disclose personal information if required or authorised by law.
Links to Third Party Websites from www.myhome.com.au
We provide links to websites outside of our website, as well as to third party Web sites. These linked sites are not under the control of myhome.com.au, and we do not accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
How is your personal information stored?
myhome.com.au takes physical, electronic and managerial steps to ensure that the personal information it holds is secure from unauthorised access, destruction, use, modification or disclosure.
myhome.com.au only permits your details to be accessed by authorised personnel, and we educate our staff about their responsibiliies under the NPPs.
In striving to ensure that the security, integrity and privacy of personal information submitted to our sites is maintained to the highest level, myhome.com.au regularly reviews and updates it security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, and you need to be aware of this when using our website.
Your right of access and correction
Under the Privacy Act, you have the right to seek access to information which myhome.com.au holds about you (although there are some exceptions to this). You also have the right to ask us to correct information about which is inaccurate, incomplete or out of date.
In you wish to exercise your right under the Privacy Act to seek access to the personal information that myhome.com.au holds about you, or if you believe that personal information about you is not accurate, complete or up to date, you should contact myhome.com.au, including the details of your request for correction. The contact details can be found the end of this Privacy Policy. It will assist myhome.com.au to process your request if you can specify the personal information you are seeking to access to (eg by providing details of when you provided personal information to us, and in what context).
Please note that generally, the personal information we hold about you will be information that you have provided us (eg through our website), or that your employer has provided us (if your employer is a business partner or contractor of myhome.com.au).
myhome.com.au may ask you to pay its reasonable costs of responding to your request
myhome.com.au's policy is to consider requests for access or correction within a reasonable time
Online collection of non-personal information
When you visit myhome.com.au, the website automatically collects other informaiton (that is not personal information). For example, for each visitor to the our website, our server automatically recognises and stores the visitor's domain name, but not their email address.
Our website also uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt of refuse cookies, but this may mean you can not access all the features of the website. We use cookies for tracking the statistics about the use of our website. This allows us to improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors. The cookie may identify your computer, but it should not identify you.
myhome.com.au also uses the independent company Nielsen//NetRatings to measure and analyse the internet usage across our websites. However, this occurs in a way that does not identify any user. The information is collected and aggregated by Neilsen//NetRatings. We do not 'match' data collected by Neilsen//NetRatings with any personal information collected on our website.
Additional privacy information and how to contact myhome.com.au
In keeping up to date with the current environment and regulations, myhome.com.au may from time to time review and update this privacy policy to take account of new laws and technology and changes to myhome.com.au's operations. All personal information help by myhome.com.au Pty Ltd will be governed by myhome.com.au's most recent policy. We will make this Privacy Policy available to anyone who requests it, either at our offices or through our website.
For further information about privacy issues, see the Australian Federal Privacy Commissioner's website at www.privacy.gov.au
If you have a privacy concern or query, please contact the following: contact@myhome.com.au
myhome.com.au Privacy Policy was last updated on 14 February 2007

privacy policy

What kind of personal information does myhome.com.au collect and how

How and why myhome.com.au collects personal information

Does myhome.com.au collect Sensitive Information?

Will your personal information be given to anyone else?

Links to Third Party Websites from www.myhome.com.au

How is your personal information stored?

Your right of access and correction

Online collection of non-personal information

Additional privacy information and how to contact myhome.com.au